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  1. questionWhy doesn't my UB Card open my Residence Hall door?
    The UB Card is used as a universal identifier for many departments on campus. For security reasons, each department controls access to their areas. If your UB Card does not work in the residence hall doors, apartment doors or an academic area door that you should have access to, contact the admi ...
  2. questionWhy didn't my card work in the Vending machine?
    To use your UB Card to purchase from a vending machine you need to have a Dining Dollars or Campus Cash account active on your card. All cards start with accounts, you simply have to add value to them. You can do this at the UB Card Office or on this website. If the reader is not recognizing yo ...
  3. questionWhy didn't the meal plan I signed up for work when I tried my card?
    The best way to find out is to contact the UB Card Office. You may stop by either the 228 Student Union or 104 Harriman Hall or call (716) 645-6344 during business hours or email ubcard-info@buffalo.edu anytime. Please have your person number available so we can verify the status of your account.
  4. questionWhy didn't my card work in the Dining Hall?
    There are several reasons this is possible... 1 - Upperclassmen living in the Residence Halls are not automatically assigned a Dining Plan. You may select one online by clicking HERE or in person at the UB Card Office. 2 - Freshmen living in the Residence Halls are assigned a Dining Plan if they ...