COVID-19

Our staff continues to work with the university to monitor and respond to the COVID-19 situation. We have developed an update page for our residents and their families to receive the most timely information on Campus Dining & Shops services.

COVID-19 Updates

Dining Safely on Campus

We care deeply about the health and safety of our guests, employees and vendors. UB Campus Dining operations will be modified to meet new state requirements for cleaning, social distancing, customer limits and modified indoor seating. More than 30 campus locations will be revamped. The plan includes new grab-and-go sites, a residential dining center zoned and time seating reservation system and mobile ordering at some retail locations. To protect public health, self-serve buffet-style service will be prohibited and plexiglass barriers have been installed at all locations.

Our Dining Locations

When you visit one of our dining locations, we strive to ensure you are as comfortable as possible. Please know that cleanliness and sanitization have always been a big part of running a robust dining service, and we already follow strict guidelines from New York State and Erie County Health Departments. However, due to the current situation, we are increasing and adding to our current supply of Centers for Disease Control (CDC) approved cleaning and sanitizing materials to ensure our staff can clean and disinfect even more thoroughly throughout the course of the day.

As circumstances surrounding COVID-19 remain very fluid, please be sure to follow official university communications. Important updates will be listed on the University website. We will also provide important dining updates on our website here and our social media channels.
Thank you for choosing to dine on campus at UB. We look forward to continuing to provide the best service to help you achieve your academic and personal goals.

Please consult the the UB COVID-19 website for additional campus FAQs.

FAQs

Dining Operations

Will Dining be open to serve students?

Of course, and we look forward to seeing you in our Dining Centers and Retail Outlets! Along with offering some of our long-time fan favorite dishes, the UB Dining team has put their creative foot forward and will be introducing a few new menu offerings.  Options will include traditional hot and cold foods, as well as an enhanced selection of prepared grab-and-go items and microwaveable meals.

When will my meal plan be active?

Your meal plan is active when you arrive on campus. Dining Points will go live beginning Saturday 8/21/21 and you can begin using Meal Swipes as of Monday 8/23/21 at Dinner.

Will every dining location be open?

Campus Dining will be operating and ready to serve students. Keep an eye on myubcard.com and our social media pages for the most up-to-date information.

As the semester progresses, we will evaluate service levels and styles and make changes as necessary with guidance from the Erie County Health Department, the NYS Dept. of Health and the CDC.

Will the Dining Rooms be open for seating?

Campus Dining and Shops is adhering to all New York State guidelines for dining room seating. All tables and hard surfaces will be cleaned after each use.

What is the GET app and how do I get it?

The GET app is a mobile platform that provides convenience by linking your UB Card right to your smartphone. You can order food, add funds, even pay with your phone all with the app.

Instructions on how to get the GET app are located on our Manage GET Account page.

Where do we find out what dining services or Campus Dining & Shops operations are being impacted?

Services such as dining may be reduced or significantly altered to limit large gatherings in campus spaces. Please refer to myubcard.com/schedule  for a complete list of dining locations and services supplied by Campus Dining & Shops. For University operations, please visit the University website.

Health & Safety

What measures are being taken by Campus Dining to reduce the spread of the COVID-19?

  • Campus Dining and Shops, in keeping with food safety standards, will ensure that all areas in dining services will be sufficiently clean and sanitized. Staff is utilizing a product line of disinfecting cleansers which are certified by the EPA and CDC for the destruction of ARS-CoV-2 (COVID-19).
  • Frequent hand washing and glove use reinforced to all staff.
  • Campus Dining and Shops is adhering to all New York State guidelines for dining room seating and in some locations only offering to-go services.
  • Sneeze guards are in use at all locations.
  • Hand sanitizer stations will be available at all dining location entrances.
  • Managers on the floor at all times, helping to reinforce these practices with both staff and students.

Are face coverings required when entering Dining locations?

Yes. All students and staff must wear a face covering in public spaces and keep it on except when you are actively eating or drinking.Even though your Dining team friends will have face coverings on, please know that we continue to wear a smile underneath the mask. We are always here to answer your questions or concerns and look forward to serving you!

How will swiping cards be handled at the Dining locations?

UB Cards will be swiped to deduct Meals, Dining Points, Campus Cash and FlexiBULL Bucks at all locations but we strongly encourage everyone to download the GET app and use the Scan Card feature for a contactless transaction.

Can I refill personal reusable water bottles or coffee mugs at Campus Dining & Shops locations?

Unfortunately, no. For the safety of our campus community, we must ask that all guests use the beverage containers provided by Campus Dining.