COVID-19

Our staff continues to work with the university to monitor and respond to the COVID-19 situation. We have developed an update page for our residents and their families to receive the most timely information on Campus Dining & Shops services.

COVID-19 Updates

Last updated: 4/4/20
To the University Community and our valued guests,
We care deeply about the health and safety of our guests, employees and vendors. That is why we want to share the steps we are taking at our dining locations throughout North, South and Downtown Campuses.
We are closely monitoring the current situation with COVID-19 (the coronavirus) and are committed to taking appropriate steps to navigate this challenging time.

Our Dining Locations

When you visit one of our dining locations, we strive to ensure you are as comfortable as possible. Please know that cleanliness and sanitization have always been a big part of running a robust dining service, and we already follow strict guidelines from New York State and Erie County Health Departments. However, due to the current situation, we are increasing and adding to our current supply of Centers for Disease Control (CDC) approved cleaning and sanitizing materials to ensure our staff can clean and disinfect even more thoroughly throughout the course of the day.

Our Employees

As with much of the advice you have seen from the CDC and the World Health Organization (WHO), we recommend everyone be conscious of this potential health risk and follow official preventative recommendations. We believe the CDC’s website is the best destination for that advice.
 
As circumstances surrounding COVID-19 remain very fluid, please be sure to follow official university communications. Important updates will be listed on the University website. We will also provide important dining updates on our website here and our social media channels.
Thank you for choosing to dine on campus at UB. We look forward to continuing to provide the best service to help you achieve your academic and personal goals.
Sincerely,
Jeff Brady
Executive Director, Campus Dining and Shops
Please consult the the UB COVID-19 website for additional campus FAQs.

FAQs

How do I go about ordering Packaged Meals?

Students that have been approved to remain on campus and have the Any 19/14 meal plan will have those meals converted to Dining Dollars on a weekly basis. Students who have a Block plan will have their meals converted to Dining Dollars in a lump sum for any meals remaining on their plan. These Dining Dollars can be used to order Packaged Meals using the GET app. Details can be found at myubcard.com/meal-ordering

In addition to Packaged Meals, where else can I use my Dining Dollars for food?

Dining Dollars may be used on campus to order Packaged Meals thru GET, at The Elli, Tim Hortons, Big Blue Food Truck and Little Blue Food Truck. In addition, Dining Dollars may be used at off-campus establishments that accept Campus Cash.

Will Campus Dining & Shops be offering summer storage again this year as they have done in the past?

Yes. Students can store items such as boxes (we provide), trunks and fridges all summer for $40 per item. Storage is provided on-campus in a secure, climate-controlled area. Details, reservations, and payment can be found at UBStudentStorage.com or call 716-645-2497.

When will I receive my refund from my meal plan?

  • At the moment, our first priority is ensuring our campus community is safe and healthy. Information regarding meal plan refunds will be forthcoming and students will be notified via their UB email account as soon as possible.

What measures are being taken by Campus Dining to reduce the spread of the COVID-19?

  • Campus Dining and Shops, in keeping with food safety standards, will ensure that all areas in dining services will be sufficiently clean and sanitized. Staff is utilizing a product line of disinfecting cleansers which are certified by the EPA and CDC for the destruction of ARS-CoV-2 (COVID-19).
  • Campus Dining and Shops is adhering to all New York State guidelines in closing off all dining room seating and only offering to-go services. We encourage guests to practice social distancing as recommended by the CDC (6-10 feet of physical space between you and others).

Will the Dining Rooms be open for seating?

Campus Dining and Shops is adhering to all New York State guidelines in closing off all dining room seating and only offering to-go services.

Will the dining locations that are open accept Dining Dollars?

Yes. Dining Dollars are accepted at Tim Horton's in the Student Union and The Elli conveninece store in the Ellicott Complex. They can also be used at the Food Trucks - Big Blue and Little Blue.

Where do we find out what dining services or Campus Dining & Shops operations are being impacted?

Please refer to myubcard.com/schedule  for a complete list of dining locations and services supplied by Campus Dining & Shops. For University operations, please visit the University website.