The UB Card section of the site

Manage Accounts

Table of Contents

Manage Your GET Account

Note: GET is secured with your University UBIT account. By logging into GET, you are bound by the UB Card Agreement. If you have already accessed a University secured page on the same browser, you will be logged in automatically. Please remember to close all browser windows after you are complete.

What is the GET app & how do I get it?

The GET app is a mobile platform that provides convenience by linking your UB Card right to your smartphone. You can order food, make reservations, add funds, even pay with your phone all with the app.

To get the app:

  • Go to your App Store
  • Search "CBORD GET Mobile"
  • Install "GET Mobile"
  • Open the app
  • Select "University at Buffalo" as the institution
  • Allow GET Mobile access to photos and notifications on your device
  • It will prompt the UB login page for your UBIT name and password

Students

Visit GET and log in with your UBIT username and password.

Features

  • See your current account balances.
  • View and print your recent transactions.
  • Easily view, print, email or download a PDF of your full transaction history.
  • Easily add funds instantly with a credit card. You can safely keep a credit card on file for a fast add-on.
  • Add funds by billing to your UB Student Account with "Bill Me" (next business day addition).
  • Report your card lost and/or found.
  • Easily send and email to parents, family or friends to add money to your account.
  • Save 8.75% on every food purchase if you use Dining Points!
  • Order food from select on-campus merchants.

Faculty & Staff

Visit GET and log in with your UBIT username and password.

Features

  • See your current account balances.
  • View and print your recent transactions.
  • Easily view, print, email or download a PDF of your full transaction history.
  • Easily add funds instantly with a credit card. You can safely keep a credit card on file for a fast add-on.
  • Report your card lost and/or found.
  • GET a discount equal to the tax at all UB Campus Dining & Shops dining locations by using your FlexiBULL Bucks.
  • Order food from select on-campus merchants.

Note: You will see two line items for each FlexiBULL Bucks transaction. One is the tax amount, the other is product total less the discount which is equal to the tax amount within 1 cent.

Family & Friends

  • Visit GET on your computer or mobile device and use the Parents or Guardians link.
  • Enter the students UB ID Number (8 digit person number).
  • Select the account to deposit to (more info below).
  • Select the amount to deposit.
  • Fill in the payment info.
  • Confirm everything and complete the deposit.

On-Campus Guests

  • Visit GET on your computer or mobile device and choose the Guest (non-student/staff) option.
  • Add a credit card and order food from select on-campus merchants with the GET Guest Experience.

GET-Ready Machines

Most UB Snackin' vending machines and CDS registers are GET ready with Mobile Access and Scan Card functionality. To confirm that the vending machine at your location is compatible with GET, look for the Location Number on its sticker.

Vending

  • Launch the GET app.
  • Enter your 4-digit PIN if prompted.
  • Press Mobile Access.
  • Pick the Location Number of the machine you wish to make a purchase from.
  • Press Activate.
  • The vending machine will play a confirmation sound.
  • Make your selection on the machine.
  • Click the star icon next to your favorite locations, so they are saved to the top of your list!
Mobile Access ID number on a vending machine

Registers

  • Launch the GET app.
  • Enter your 4-digit PIN if prompted.
  • Press Scan Card.
  • Hold up your phone for the cashier or ordering device to scan.
  • The scanner will make a confirmation sound.
  • Your payment will be processed.
Associate scanning a student's phone with GET's Mobile Access pulled up to pay for their meal

Academic Books & Supplies Account

  • If you are an eligible student with anticipated Financial Aid in an amount higher than needed to cover the semester expenses, you will receive a “To Do” item notification in your Hub Student Center. This amount, up to $500 in a single day, may be used towards the purchase of academic materials, books, and supplies in specific locations: University Bookstore (online and in person), and School of Architecture and Planning.
  • To utilize your Financial Aid funds in this manner you will need to request funds in person at UB Card Office at 1Capen.
  • Requests will be processed during business hours, Monday through Friday.
  • Remaining funds from the Fall semester can be carried over to the Spring semester, and all remaining funds will be credited back to the Student Account in April. You may request a refund of remaining funds back to your student account at any time.
  • Please contact the UB Card Office at ubcard-info@buffalo.edu if you have any questions, or see the FAQs below regarding the Academic Books and Supplies Account.

What happens to the funds remaining in the Academic Books and Supplies Account at the end of the academic year (May)?

If the entire balance in the Academic Books and Supplies Account is not used by the end of the academic year it will be refunded to your Student Account.

How do I clear the “To Do” list on my HUB Student Center if I am not using eligible Financial Aid for an Academic Books and Supplies account?

You do not need to clear your “To Do” list. You only need to take action if you want to use your eligible aid to obtain an Academic Books and Supplies account.

What if I lose Financial Aid eligibility and I have already applied anticipated Aid to my Academic Books and Supplies account?

In the case where actual Financial Aid received is less than anticipated Financial Aid that was added to your “To Do” list in the HUB Student Center, you will be billed for any difference that you have already applied to your student account.

What are the restrictions for using funds on the Academic Books and Supplies account?

The Academic Books and Supplies account can only be used for appropriate academic purchases. Retail or gift items are not included (i.e. sweatshirts, novelty items).

What happens if I don't use all of the funds that I add to the Academic Books and Supplies account?

Any funds that are not used can be carried over to the following semester or you may request a refund by visiting UB Card Services in 1Capen. All remaining balances added by the student will be refunded to their Student Account in April. Funds added by a department are not refunded to the student.

How do I purchase my academic books and supplies with my Financial Aid funds?

You can use your Academic Books and Supplies funds in person at the University Bookstore. You would present your UB Card and let the cashier know you are using Academic Books and Supplies. At the School of Architecture, you would also present your UB Card for payment.

How will I know if I have eligible Financial Aid to purchase my academic books and supplies?

Prior to the start of the semester, an Academic Books and Supplies item will be added to your “To Do” list in the HUB Student Center if you have anticipated financial aid exceeding $100.00. You are eligible to add these funds to your Academic Books and Supplies account for purchases at the University Bookstore.

Get My UB Card

Visit the 1Capen website for available North Campus UB Card service updates.
UB Card services are available on South Campus (1Diefendorf) by appointment only.

Table of Contents

Key Uses & Eligibility

  • Access to athletic facilities
  • Access to sporting events
  • Student Identification
  • Campus Transportation/UB Stampede

Your UB Card is your official University at Buffalo ID and is used across campus: Getting into your residence hall, working out at the gym, and attending campus events are all made easy with this multi-purpose card.

You will be eligible for a UB Card once you are registered for class. First-year students obtain their UB Cards at their orientation session. All other undergraduate and summer-only students may obtain their UB Cards at the UB Card Office during regular business hours. Your UB Card is valid while you are a registered student. If you leave UB and return at a later date, that card will become valid again. It is a valuable resource for any time you spend at UB. All registered students must have a UB Card and carry it with them at all times.

Domestic students can have their UB Card mailed to their permanent address after they've submitted their photo and identification via photo.myubcard.com. This is also highly recommended for online students. The fee is $27.50 and would be billed to your university student account. To have your card mailed to you, please fill out this Mailed UB Card Request Form.

Your UB Card is Non-Transferable, it can ONLY be used by the person named on the card. If your card is being used by any other person it will be confiscated. The fee to replace a confiscated card is $27.50, and is non-negotiable.

Submit Photo

photo.myubcard.com to submit your UB ID photo

Submitting your photo for your University at Buffalo identification card is easy! Students with University e-mail addresses should use photo.myubcard.com to submit their photo.

UB Card Photo Guidelines

  • This picture is for identification purposes; it must clearly identify you, and only you.
  • You must be looking straight at the camera.
  • The photograph must be in color.
  • There can be no red eye or flash reflection.
  • No hats, sunglasses, jewelry, or garments that obstruct the view of your face.

For Students: To confirm your photo has been accepted, please log into your HUB Student Center via MYUB two business days after you have submitted your photo. If your photo has been accepted, it will be displayed on your profile.

Additional Information

  • You will need to submit a photo of your government-issued photo ID for verification.
  • The background will be converted to a plain white background as part of the upload process.
  • The UB Card office reserves the right to refuse any photos that do not meet these requirements.
  • Photo submissions are manually reviewed and can take up to two business days to be processed.
  • The UB Card office will make one attempt to notify you if your photo is not accepted.
  • If your photo cannot be used, we will take your photo at the UB Card office or carding location.
  • If you have any difficulty meeting any of these guidelines, please contact us.

Do you want a preferred name on your UB Card?
See how to add your preferred name in your HUB Student Center.
Important information on how long to wait between adding your preferred name, and picking up your new card.

Faculty/Staff UB Cards

Faculty and Staff receive their first UB Card (magstripe only) free of charge; If the upgraded chip technology card is required, there is a fee. You should verify with your department which style card you need. If a card is lost or stolen, the fee for replacement is $22.00 (Magstripe only) or $26.00 (chip style). The UB Card Office cannot accept cash or credit card payments in person. Payment for a replacement card can be made by adding funds to your FlexiBULL Bucks online at get.cbord.com/myubcard, or with a credit card at the UB Marketplace General Store. If you are using the credit card option, please pre-pay before coming to the UB Card Office.

For your convenience, we can mail a replacement card to your home address. Please send an email to us at ubcard-info@buffalo.edu using your UB email account, and include your full name, person number and mailing address, the fee would be $27.50 (This option can be paid with a credit card through the UB Marketplace General Store or with FlexiBULL bucks). If you are replacing a damaged/broken card, you must present all the pieces of the broken or damaged card. The fee to replace a damaged card would be $16.00 (Chip style); This would be an automatic upgrade to the chip style card.

Vendors

Vendors on campus that require a Door Access Card to gain entrance to various buildings need a sponsoring UB Department to submit a UB Vendor Card Request Form on our Forms & Documents page to ubcard-info@buffalo.edu

There is a cost associated with the request, there are two styles of Door Access Cards, Swipe ($13.00) or Chip ($16.00). The cost of the card can be paid via a department IDI (If the department is covering the cost) or by credit card via the University’s General Marketplace.

Tenants

Door Access Cards for Non-UB staff that occupy UB space are issued via a request to the Building Manager.

Tenants should fill out the UB Card Request Form - Gateway on our Forms & Documents page for both UB and Non-UB tenants and submit it to the following email addresses:

Tenants in the Jacobs School of Medicine or the South Campus Health Sciences Complex should submit their request on the JSMBS website.

UB Card Office

The UB Card Office issues all UB Cards. You can visit the UB Card Office online to take care of many important UB Card activities such as reporting a lost card, or adding money to your Campus Cash or Dining Points accounts. The UB Card Office has two locations on campus. Hours of operation are available on the UBDining Locations page.

North Campus
Capen Hall
1Capen
(716) 645-6344

South Campus
Diefendorf Hall
1Diefendorf
(716) 829-3682

Lost My UB Card

If you have lost your UB Card (or you feel it has been stolen), you must report it as soon as possible. There are several ways to report a lost card. Please use the one that is best for you. You are responsible for all activity on your card until it is deactivated. If you have lost your UB Card over the weekend, a Manager at a Residence Dining Center can assist you in making food purchases until Monday when you can replace your card using the methods below.

Deactivate

  • In Person: You may stop by the UB Card Office during business hours to report a lost or stolen card and a new card may be issued right away.
  • By Phone: You may call the UB Card Office at (716) 645-6344 during business hours to speak to a customer service representative. Your card will be deactivated while you are on the phone with the representative. You may also call 1-800-LOST UB1 anytime to speak to our answering service. Your card will be deactivated on the next business day.
  • Online: If you have a Dining Points or Campus Cash account, log into GET and select 'I Lost My Card' . This will lock your Campus Cash and Dining Points accounts so no one else may use them, other uses of the card will be deactivated on the next business day.

Reactivating a UB Card

Should you find your lost card or have it found and returned to you, you can bring it in person to the UB Card office for reactivation. You can also reactivate your UB Card on the GET app by going into Settings and selecting Found My Card. This ensures that you are the rightful owner of the card and your purchasing privileges can be restored to the card at that time.

Found Cards

If you have found a UB Card please email the UB Card Office at ubcard-info@buffalo.edu or call 716-645-6344 and notify them you have found a card. Please include the card information: Name, Person Number, Card Number (5081 2802 xxxx xxxx). It would be greatly appreciated if you could drop the found card off at 1Capen at your earliest convenience.

Please fill out the Form Below to Report a Lost Card: